We’ve expanded our customer support hours
At Fenben LAB, we’re committed to making sure you can reach us when you need to. That’s why we’ve updated our customer support hours to serve you better.
From now on, our live support team is available:
📅 7 days a week
🕙 10 AM – 4 PM CST (including weekends!)
No more waiting until Monday if you have a question. Whether it’s a quick inquiry about your order, guidance with the process, or more detailed assistance, our team is here for you every single day.
Outside of live support hours
Even if you reach out outside of these hours, your questions are always welcome. Simply leave us a message, and we’ll respond as soon as possible during the next business hours.
Why this matters for you
- Faster responses: No weekend delays.
- Real people, real help: Our support team is ready to listen and guide you.
- Peace of mind: Shop confidently knowing assistance is available 7 days a week.
How to reach us
👉 Contact our Customer Support team here
We’re here every day, from 10 AM – 4 PM CST — and outside these hours, we’ll get back to you as soon as possible.
This update is part of our ongoing effort to improve your experience with Fenben LAB. We value your time and want you to feel confident knowing that help is always within reach.

