Jun
URGENT: Counterfeit Fenben LAB Products Detected on Amazon.com – How to Protect Yourself
Important Notice to Our Valued Customers
We have recently discovered a serious issue that directly affects the safety and trust of our customers. Counterfeit versions of our Fenbendazole 222 mg (90 units) are being sold on Amazon.com by unauthorized sellers.
This situation requires your immediate attention, as these fake products pose potential health risks and represent a direct threat to the quality standards we’ve maintained for years.
The Counterfeit Problem: Why It’s Nearly Impossible to Detect
What makes this situation particularly dangerous is that these counterfeit listings are visually indistinguishable from our authentic products. The unauthorized sellers have gone to extraordinary lengths to deceive customers by:
- Using our exact branding and product imagery
- Copying our official product descriptions
- Even creating links that redirect to our legitimate Amazon storefront
- Mimicking our packaging design down to the smallest details
The only reliable way to identify these counterfeits is through the price – which is approximately 50% lower than our official retail price.
How to Identify Counterfeits. A Step-by-Step Visual Guide
To help you navigate this challenge, we’ve created a comprehensive guide showing exactly what to look for when shopping on Amazon:
Step 1: Verify Product Information & Access Buying Options
First, check the basic product details:
- Brand: Must show “FenLAB” or “Fenben LAB”
- Manufacturer: Must show “Canchema Ltd.”
Action: Click the “See All Buying Options” button (highlighted in red box #1) to reveal more detailed seller information.
Step 2: Access Detailed Seller Information
Action: Click the “Details” button (highlighted in red box #2) to view comprehensive seller and shipping information. This will show you who is actually selling and shipping the product.
Step 3: Examine the Seller Information Carefully
This is the most critical step – always verify who is selling the product:
- Authentic sellers: Look for “FenLAB Shop” or other verified distributors
- Red flag: Generic or suspicious seller names
Important: You may need to scroll down in the product description area to see complete seller details.
Step 4: Investigate the Business Address
Scroll down to find the “Detailed Seller Information” section (red box #4). Check the business address carefully:
- Major red flag: Chinese business addresses (like the example showing an address in China with “CN” country code)
- Warning signs:
- Unusually long, random business names with mixed characters
- Addresses in industrial districts rather than established business centers
- Any seller operating from China while claiming to sell authentic FenLAB products
Critical reminder: Fenben LAB has never authorized any distributors in China. Any seller with a Chinese business address is selling counterfeit products.
Additional Warning Signs:
- Price too low: Genuine products cannot be sold at 50% below retail price
- Multiple seller options: If you see many different sellers offering the same product at varying prices, stick to verified sellers only
When in doubt, don’t buy. Contact us directly through our official website to verify authenticity.
Why Genuine Fenben LAB Products Cannot Be Sold at Drastically Reduced Prices
Here’s a critical fact every customer must understand: No genuine Fenben LAB product with our certified quality standards can be available at such drastically reduced prices. This is simply not feasible given:
- Premium manufacturing costs: Our products undergo rigorous quality control processes
- Regulatory compliance: We maintain strict adherence to manufacturing standards
- Quality raw materials: We source only premium 100% fenbendazole
When you see prices that seem “too good to be true,” they invariably are.
The Target on Our Back: Success Breeds Imitation
Due to our strong reputation and unwavering commitment to product excellence, Fenben LAB has unfortunately become a prime target for counterfeit operations. Like other reputable global brands, our success has attracted the attention of bad actors seeking to profit from our hard-earned reputation.
This is both a compliment to our quality and a serious threat to our customers’ safety.
Official Purchase Channels: Your Safety Guarantee
To ensure you receive authentic Fenben LAB products, purchase only through these verified channels:
✅ Official Website
Primary recommendation: https://fenbenlab.com/
✅ Verified Fenben LAB Amazon.com Links
- Fenbendazole 222 mg (90 units): https://www.amazon.com/dp/B0F8J9VGBJ
- Fenbendazole 444 mg (90 units): https://www.amazon.com/dp/B0F9FWBTQR
Important note: Our products appear on Amazon under both “FenLAB” and “Fenben LAB” – this is the same high-quality product with a shortened brand name for the platform.
What We’re Doing to Combat This Issue
We take this threat to our customers’ safety extremely seriously. Here’s what we’ve already done:
- Formal complaint submitted to Amazon: We’ve filed a comprehensive complaint with Amazon’s brand protection team
- Legal action initiated: Our legal team is pursuing all available remedies against counterfeit sellers
- Customer education: This blog post and ongoing communications to keep you informed
We trust that Amazon, as a reputable platform, will take swift action against sellers misrepresenting our brand.
Our Commitment and Disclaimer
What we guarantee: When you purchase from our official channels, you receive products that meet our rigorous quality standards, backed by our full warranty and customer support.
What we cannot control: Fenben LAB assumes no responsibility for the safety, purity, or effectiveness of counterfeit products sold by unauthorized sellers. We cannot guarantee the contents, manufacturing conditions, or safety of these products.
Important Distribution Policy
Fenben LAB has never authorized third-party distributors. We maintain complete control over our supply chain by selling exclusively through:
- Our official e-commerce website
- Verified global platforms where we maintain direct seller accounts
Any seller claiming to be an “authorized distributor” is making false representations.
What to Do If You’ve Already Purchased a Counterfeit
If you suspect you’ve purchased a counterfeit Fenben LAB product, take these immediate steps:
- Stop using the product immediately – Your safety is our top priority. Discontinue use until authenticity can be verified.
- Contact the platform where you made the purchase for a full refund – Most reputable platforms have buyer protection policies for counterfeit goods.
- Report the seller to help protect other customers – This helps prevent others from falling victim to the same scam.
- Contact our customer service – We’ll help verify the authenticity of your product and provide guidance on next steps. Reach out through our official website.
Conclusion: Your Health and Safety Come First
The emergence of counterfeit Fenben LAB products represents more than just a business challenge – it’s a direct threat to the health and safety of the community we serve. While we’re flattered that our products are considered valuable enough to counterfeit, we will not tolerate any compromise to our customers’ wellbeing.
When in doubt, always choose the verified path. The small additional cost of purchasing through official channels is insignificant compared to the potential risks of counterfeit products.
Thank you for your continued trust and support. Together, we can ensure that every customer receives the authentic, high-quality Fenben LAB products they deserve.
For questions or to report suspicious activity, contact us directly through our official website at fenbenlab.com
The Fenben LAB Team